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Privacy Policy

Effective June 1, 2026 DPDP Act 2023 Compliant

Governed by India's DPDP Act 2023, DPDP Rules 2025 & IT Act 2000

01

Section 1 — Introduction

Stuvo is a studio management application for small business owners in India. This policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights under the DPDP Act 2023, DPDP Rules 2025, and the IT Act 2000. By using Stuvo, you agree to this policy. If you do not agree, please uninstall the app.


02

Section 2 — Who This App Is For

Stuvo is intended exclusively for adults aged 18 and above — for business owners and studio managers only. We do not knowingly collect data from anyone under 18. If you believe a minor has accessed Stuvo, email stuvosupport@gmail.com and we will delete that account immediately.


03

Section 3 — Personal Data We Collect

We collect only the minimum data necessary.

  • A) Data you provide directly: your name and studio name, studio type, client/student names, phone numbers, email addresses, booking details, payment amounts, attendance records, batch information, test marks, homework logs, and messages to the Stuvo AI assistant.
  • B) Via Google Sign-In: your Google account email address only.
  • C) Automatically via third-party services: Sentry collects device model, OS version, app version, and error stack traces when a crash occurs — no IP address or personal identity. Cloudflare Workers + Groq process your AI messages and relevant studio data (up to 20 records per category) to generate AI responses — this data is not permanently stored by Stuvo, Cloudflare, or Groq.

04

Section 4 — How We Store Your Data

  • Free Plan: all studio data stays entirely on your device (SQLite). We have zero access to it. Uninstalling or signing out permanently deletes it.
  • Advanced Studio Tools users: only your profile (name, email, studio name, studio type) is synced to Supabase servers in Seoul, South Korea. All other data stays on device.
⚠️

Important — Sign-Out Warning

Signing out permanently clears all local data — clients, bookings, config, everything. Back up before signing out. We are not responsible for data loss from signing out.


05

Section 5 — How We Use Your Data

Only for: operating the app, authenticating via Google, syncing profile to cloud (Advanced Studio Tools only), generating AI responses, diagnosing crashes via Sentry, and contacting you about critical service updates. We do not use your data for advertising, tracking, or profiling.


06

Section 6 — Third-Party Services

Service Purpose Data Shared Privacy Policy
Google OAuth Sign-in authentication Your Google email policies.google.com/privacy
Supabase Cloud profile storage (Advanced Studio Tools only) Name, email, studio name, studio type supabase.com/privacy
Sentry Crash & error reporting Device model, OS version, app version, error traces. No IP or personal identity. sentry.io/privacy
Cloudflare Workers + Groq AI chat processing Message text, studio context, up to 20 records per category (clients, bookings, payments, attendance) — only when relevant. Not permanently stored. cloudflare.com/privacypolicy and groq.com/privacy-policy
Telegram Community & support None — external link only telegram.org/privacy

07

Section 7 — Data We Do Not Collect

Precise or approximate location
Camera or microphone access
Device contacts
Advertisements or behavioural tracking data
Payment card information (payments handled externally via UPI)
Analytics data (no Google Analytics, Firebase, Mixpanel, or similar)
Photo library access except when saving a backup file — used solely for that purpose

We never sell, rent, or trade your data to any third party — ever.


08

Section 8 — Cross-Border Data Transfers

Your data may be processed outside India: Supabase (Seoul, South Korea — Advanced Studio Tools profile only), Sentry (United States — crash data, no personal identity), Cloudflare + Groq (United States — AI chat only, not stored). By using Stuvo you consent to these transfers. All third parties maintain appropriate data protection standards.


09

Section 9 — Data Retention

  • Local device data: until you uninstall, sign out, or delete your account
  • Cloud profile (Advanced Studio Tools): retained until you request account deletion. In accordance with the Information Technology (Intermediary Guidelines) Rules 2021, core registration metadata is retained in a securely inaccessible state for 180 calendar days after deletion, after which it is permanently and irreversibly destroyed.
  • Sentry crash data: 90 days per Sentry's policy
  • AI chat data: not stored — processed in real time and discarded immediately

10

Section 10 — Your Rights Under the DPDP Act 2023

Right to Access request a summary of data we hold and its purpose
Right to Correction request correction of inaccurate data
Right to Erasure request deletion when data is no longer necessary
Right to Grievance Redressal complaints addressed within 30 days
Right to Nominate nominate someone to exercise these rights on your behalf
Right to Withdraw Consent delete your account at any time

To exercise any right, email stuvosupport@gmail.com. We will acknowledge all requests within 48 hours and resolve them within 7 calendar days.


11

Section 11 — Account and Data Deletion

  • In-App (recommended): Settings → Delete Account. Immediately and permanently deletes all local data across 20+ database tables, your Supabase profile, and your auth account. Cannot be undone.
  • Without the app: email stuvosupport@gmail.com with subject "Account Deletion Request" and your registered email. We will acknowledge your request within 48 hours and complete deletion within 7 calendar days. Please note that in accordance with the IT (Intermediary Guidelines) Rules 2021, core registration metadata is retained in an inaccessible state for 180 calendar days before permanent destruction.
  • Dedicated page: stuvo.in/delete-account

12

Section 12 — Data Security

All data transmitted to Supabase, Cloudflare, and Groq is encrypted via HTTPS/TLS. Supabase uses Row Level Security — only you can access your profile. Local SQLite is protected by your device's own security. Authentication is fully handled by Google OAuth — we never store passwords. In the event of a data breach, we will notify you and the Data Protection Board of India as required by the DPDP Act 2023.


13

Section 13 — Children's Privacy

Stuvo is not for anyone under 18. If we discover a minor has used the app, we will suspend the account and delete all data immediately. Contact stuvosupport@gmail.com if you suspect this.


14

Section 14 — Changes to This Policy

We may update this policy. Significant changes will be notified in-app. The Effective Date at the top reflects the latest revision. Continued use after changes = acceptance.


15

Section 15 — Grievance Redressal

Response Time Acknowledged within 48 hours. Resolved within 7 calendar days.
Jurisdiction Courts of competent jurisdiction in India

16

Section 16 — Contact Us

📧
Email Support stuvosupport@gmail.com
🌐
Website stuvo.in
💬
Telegram Community t.me/stuvo_community

© Stuvo 2026. All rights reserved. Effective June 1, 2026.